Thank you for choosing Digital Navik Pvt. Ltd. as your software provider. We strive to provide high-quality software solutions that meet your business needs. However, we understand that you may need to request a refund under certain circumstances. This Refund Policy explains our policy on refunds for our software products and services.
Refund Eligibility :
We offer a 15-day money-back guarantee for our software products and services. If you are not satisfied with our software products or services for any reason within 15 days of your purchase, you are eligible for a full refund. To request a refund, please contact us at [insert contact information] with your order number and the reason for your refund request. We will review your request and respond to you within 5 business days.
Refund Process :
If your refund request is approved, we will process your refund within 7 business days. The refund will be issued to the original payment method used for your purchase. Please note that it may take several days for the refund to appear on your account, depending on your payment provider.
Refund Exceptions :
We do not offer refunds for the following:
- Services that have already been provided or used.
- Custom software solutions or services that have been specifically developed for your business.
- Software products or services that have been modified or altered by you or a third party Products or services that were purchased through a third-party reseller or distributor. Please refer to their refund policy for any refund requests.
Changes to This Refund Policy :
We may update this Refund Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically to stay informed about our refund policy.
Contact Us :
If you have any questions, comments, or concerns about this Refund Policy or our refund process, please contact us at [firstname.lastname@example.org]. We will respond to your inquiries as soon as possible.